Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

2022 winners

Last updated: 16 May 2022

Haemodialysis unit TOTM March

Employee of the Month: Comfort Afolahan - contracts support officer

Nomination: "The PHU CMDU (Covid Medicine Delivery Unit) team would like to nominate Comfort for the exceptional level of support she has given over the last month.

This service was set up at very short notice just before Christmas to assess community covid patients for new anti-viral medications.

Comfort went above and beyond to provide the administrative support to manage patients on a virtual ward, throughout the New Year holiday and the weekends that followed, to ensure the service kept up with its referrals.

The success of the service was thanks to Comfort and the contracts team who maintained the administration role for 4 weeks until a regular admin team could be established.

Comfort then trained the new admin team in how to deliver the role.

Without the support of the contracts team and Comfort, who delivered a role outside of their responsibility, our local patients would not have received the treatment which would keep them from requiring admission to hospital."

 

Team of the Month: Renal outpatients and day unit

Nomination: "The Renal Day Unit/Outpatient Department (RDU/OPD) is home to the Renal Assessment and Clinical Treatment (ReACT, a quasi-urgent care service facility), the Renal Procedure Room (where invasive urgent surgical local procedures are performed), and the Renal Day Unit itself, where life-saving treatments for renal patients are administered.

The Renal Day Unit, (a seven-bed and one cubicle facility) accommodates an average of 300 - 400 life-saving patient treatments per month. This includes the sporadic post vascular line insertion, theatre and Interventional Radiology fistula unblocking +/- plasty HD procedures. When the COVID-19 pandemic broke-out, both patient and staff sickness impacted the healthcare delivery for patients requiring acute and chronic kidney disease management. Satellite units had to close shifts to accommodate staff sickness and COVID-19 positive renal patients. This meant new HD (Haemodialysis) start-up patients had to be allocated their interim HD slots.

The RDU nursing team took this responsibility on with a conscientious shrug of the shoulders! This meant that allocation of at least 6-8 HD treatment sessions per shift incorporated into their already-loaded daily activities, will have to be accommodated! "With precise coordination of all activities, nothing is impossible!" was one of the comments heard from a charge nurse during a Renal Huddle session."

Employee of the Month: Daniel Gudgeon - anatomical pathology technician

Nomination: "Over the Christmas period Daniel fully embodied the Trust vision and values. We wanted to highlight the exceptional service Daniel provided to a grieving family and seek recognition from the Trust for him.

The Trust vision is to work together to drive excellence in care for our patients and communities. This is constantly observed by the mortuary team, showing the greatest of respects to the deceased however, in this instance we believe Daniel has exceeded even these highest of standards. A young patient sadly passed away just before Christmas. Daniel was the technician on call over the Christmas period, and whilst there are no routine visits during Christmas day and Boxing Day, Daniel made provision allowing the family to come in each day to spend valuable time with their child/sibling. This afforded the family to have one final Christmas with their child and were able to open some presents and read some stories.

Daniel has a family of his own (with small children) and sacrificed his time to make this happen, which is above and beyond expectations. It is this kindness and compassion for patient/relative care and experience that we feel needs recognising. Daniel showed great initiative and felt empowered to make the decision he needed to make, to help a grieving family at a very emotive time of year."

 

 

Team of the Month: Military Tiger Teams

Nomination: "Over the last 3 weeks members of Joint Hospital Group South were pulled from their normal place of work to form Tiger Teams. At the morning staffing meetings the ward areas across the Trust with reduced staffing or high acuity of patients were identified. These areas were supported by either Registered Nurse teams or Healthcare assistant and Medical assistant teams. Their roles included: IV drug administration, Rounds of observations and or assisting with moving and handling of patients.

Each team of 2 covered up to 4 different areas across the Trust, working in alien environments with patients and conditions the teams were unfamiliar with, completing 1000-1800hrs. These teams boasted morale and offered support to ward areas with reduced staffing. Ultimately they raised the staffing numbers and reduced patient safety incidents.

They completed their work with a smile, talked and comforted patients, helping to feed them and care for them and assisted staff. We are one team at PHU and the military staff on the Tiger Teams demonstrated all the core values of the Trust and ultimately strengthened our working relationships and our presence at PHU. We are extremely proud of everyone who helped and feel they should be recognised for their contribution in this unique but difficult role."

Employee of the Month: Harry Elliott - family liaison officer

Nomination: "I would like to nominate Harry for his outstanding kind and considerate manner that he showed towards my wife, during her long admission at QA. He went beyond the expected call of duty and always made sure she looked was at her best for our daily FaceTime call! He provided an essential link during the times we were not allowed to be together and I will always remember and be grateful for his service.

Harry was the only constant face in her various wards moves and provided reassurance and a connection to us as a family during her last days, for which we will always remember and be grateful for."

 

Team of the Month: Haemodialysis Unit

Nomination: "The whole of the haemodialysis team has worked tirelessly throughout the pandemic and continue to look after medically vulnerable patients on the covid twilight shifts.

Due to the amount of covid patients the unit had to open additional evenings to accommodate this, they now work 0630- 24:00 6x weekly. This has resulted in rotas having to be changed with minimal notice, sometimes daily to cover all the shifts. All staff have pulled together to rearrange their home lives to help cover the daily shifts and this has continued to be the case as the numbers are not dropping for dialysis patients.

Everyone on the unit carries on regardless no matter how tired they are, doing extra to help and making sure that all the patients still get 100% from them. They all deserve recognition for their dedication and hard work that still hasn't calmed down!"

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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