After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 March 2022
Have you experienced amazing care by a member of staff or a department/ team at Portsmouth Hospitals University NHS Trust (PHU), that has made a positive difference to you, a friend or a member of your family?
Our employee and team on the month scheme has been relaunched and we want to hear from you about all the amazing work that goes on at our Trust every day! Help us recognise the amazing work our staff do each and every day and nominate a colleague or member of staff today.
You can nominate any individual member of staff or a department/ team, as well as honorary contract holders, MOD colleagues (representing the armed forces), and Engie staff (estates, catering, housekeeping and portering), working on PHU sites. Equal consideration will be given to staff working behind the scenes, either in support functions or non-clinical roles and to those who work in the front line.
It’s easy to nominate an individual or a team using our online nomination form which can be found below. Anyone can nominate an individual or team from PHU including members of the public and staff.
The monthly winner/s are presented with a certificate by the chief executive or another member of the executive team and their photograph will be displayed on the website.
Click here for the nomination form.
You can also download a paper copy of the employee and team nomination forms, which you can return toEOTM@porthosp.nhs.uk or by post to staff awards, Communications, De La Court House, Queen Alexandra Hospital, PO6 3LY.
The employee and team of the month’ staff recognition programme was developed in 2009 to address our NHS National Staff Survey results.
The programme was paused due to the ongoing COVID-19 pandemic, however we believe it remains important to recognise and thank individuals and teams for their incredible work, so have made the decision to restart these from June 2021.
The employee and team of the month staff recognition scheme forms part of the wider annual Pride of Portsmouth awards and winners will go forward into the annual awards for the opportunity to become employee or team of the year.
Nominations should recognise and reward an individual employee or a team who has made a substantial contribution to the quality of care provided to a patient or colleague or delivered exceptional levels of support. Where possible, please identify how you think they demonstrated one or more the Trust’s core values, which are:
Working together:
When submitting your nomination, please provide as much detail as possible on how you felt the individual or team went above and beyond for you, a friend or a member of your family.
