A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 02 April 2020
Claire was nominated for Employee of the Month by a member of staff, Laura Cross, for the Trust values working together for patients. In her nomination, Laura says that Claire always gives her all to the job and ensures everyone has the support they need. The department have been exceptionally busy over the festive period and Claire’s hard work to support the team has ensured patients are treated and cared for with high standards. Claire ensures there are plans in place so that staff have their breaks and will always volunteer herself to help a team if they are lacking in staff. Laura praises Claire for being an absolute team player and excellent manager.
Kelly was nominated for Employee of the Month by Lottie Cook – Lung Cancer Care Coordinator for the Trust values working together for patients and with compassion. Kelly has cared for three of Lottie’s close family and friends and says that she has been amazing with them and has gone over and above every single time when looking after them, making sure that they’re ok. Lottie praises Kelly for her compassion and says that she has made such hideous circumstances so much more bearable and cannot thank her enough.