We are now a month in to our Working Together campaign, which aims to highlight our Trust values of working together for patients, with compassion, as one team and always improving. We have seen some great examples of our staff delivering compassionate care and really bringing our values to life.
To kick start the next phase of the campaign, we are highlighting the value as one team.
We work as one team across the Trust daily, to ensure we are delivering the best possible patient care. One great example of this is Rachel Atkinson, Health Care Support Worker, and her team on the Surgical Assessment Unit (SAU) who really know how to look after each other and live our value: working together, as one team.
Rachel knows that if you look after your team, it not only benefits their health and wellbeing, but can also help improve patient care. With this in mind, Rachel runs a tuck shop on E1 Ward where staff can purchase goodies such as a cold drinks and snacks.
Rachel says: “It can get hot on the ward, especially in the summer months, so staff really enjoy being able to grab a cold can of coke or munch on a packet of crisps.
“Okay I admit it’s not the healthiest option, but I buy sugar free where I can and it’s a brilliant way to make sure staff are hydrated and it boosts their mood.”
Items cost just 50p and, with the profit, Rachel was able to treat the team to a special gift at Christmas. Rachel adds: “It’s great because with the extra money I was able to treat the whole team at Christmas time with some personalised water bottles.”
Rachel says the team love their water bottles as they can see how much water they are drinking a day and know when to get a refill. “I have noticed staff drinking a lot more which is brilliant,” Rachel notes. “Not only that, it stops people from picking up the wrong bottle as they all have their own names on them.”
Rachel now has the task of thinking of another great gift for the team this Christmas: “I love my team on SAU,” Rachel says. “They are always working hard and I love to look after them. They are a brilliant team and we all get along so well.”
We are pleased to announce that we will also be launching our “Wonderwall” in the coming weeks, where patients, visitors and staff will be able to leave messages of thanks to our staff on pieces of card, which will be displayed on the wonderwall in the hospital.
If you would like to submit a message for the Wonderwall please email WorkingTogether@porthosp.nhs.uk.