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Jen Joiner tells her story as part of our respect and protect campaign

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Jen Joiner tells her story as part of our respect and protect campaign
12 August 2019

Our #RespectandProtect campaign looks at raising awareness of violence and aggression against our staff and reducing these incidences in the future.

Jennifer was working as Registrar in the Emergency Department, when a young male patient became verbally abusive to both Jennifer and her team.

Jennifer said: “He started directing personal verbal attacks towards staff which were really upsetting, leaving some in tears and others very shaken. He was unwell and needed life-saving treatment, but he was definitely not delirious and was fully aware of the vile language he was using. We continued to treat him because we have a duty of care, but it was very hard for everyone to deal with."

As a result of Jennifer reporting this incident, the patient has been sent an unacceptable behaviour letter of warning from our Security Management team. #WorkingTogether

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Queen Alexandra Hospital
Cosham, Portsmouth
PO6 3LY
Tel: 023 9228 6000

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