Our #RespectandProtect campaign looks at raising awareness of violence and aggression against our staff and reducing these incidences in the future.
Jennifer was working as Registrar in the Emergency Department, when a young male patient became verbally abusive to both Jennifer and her team.
Jennifer said: “He started directing personal verbal attacks towards staff which were really upsetting, leaving some in tears and others very shaken. He was unwell and needed life-saving treatment, but he was definitely not delirious and was fully aware of the vile language he was using. We continued to treat him because we have a duty of care, but it was very hard for everyone to deal with."
As a result of Jennifer reporting this incident, the patient has been sent an unacceptable behaviour letter of warning from our Security Management team. #WorkingTogether