Admin & Clerical
For staff in administrative and clerical roles there are a range of programmes which the Trust support, several of which are at NVQ certificate or diploma level and have the benefit of being work based qualifications whilst others provide more technical skills.
List of courses relevant to admin & clerical staff, click the links to view a short description and other information relating to the subjects listed.
Appraisal and personal development review (APDR) is everybody’s responsibility and should be a constant and ongoing process throughout the year. A critical part of the appraisal process is KSF and it should be used to inform the review by providing a clear framework of the knowledge and skills required for a post.