On Monday I had the pleasure of presenting an update on our Quality Improvement Plan (QIP) at a further public meeting in Portsmouth. The meeting was very well attended, with a great deal of interest from members of the public to hear about the challenges we face, the progress we are making with our QIP and our plans for the future. Such discussions allow an honest and frank debate about our commitment and determination to deliver the very best care for every patient. I look forward to attending the next round of meetings in 2018.
Later in the week I had the opportunity to attend a really positive meeting with the David Williams, the Chief Executive of Portsmouth City Council, Cllr Donna Jones, Leader of the Council, and colleagues. This provided a great opportunity to discuss how our organisations currently work together and to share ideas for future areas of collaboration, which could provide benefits for our patients and the local population. I was impressed by the awareness of the challenges we face and the commitment to provide support.
We continue to face continued pressures in urgent care areas, but the number of patients experiencing delays in ED improved slightly earlier in the week, compared to previous weeks. We also saw a slight improvement in the number of patients being discharged before 12 midday (22%). When this happens, it creates beds earlier in the day which helps ensure patients who require an admission, get access to a bed as quickly as possible. We are aiming for 30% of our patients to be discharged by midday as we know this will make a difference to our patients and the way we work each day. The number of patients who are experiencing delays with their discharge despite being medically fit remains high. Our partners are working on plans to improve the situation and I will share plans with you as soon as they are known.
Thank you to those who attended the first of the five ‘Big Conversations’ I am hosting throughout November and December. I was hugely impressed by the energy and enthusiasm shared on the day and look forward to sharing the feedback from all of the events, once they conclude. If you haven’t yet booked a place, please contact my office or a member of the OD team.
I have talked for some time about the remaining leadership appointments to the executive team. On Friday I was delighted to announce the appointment of Theresa Murphy to the Chief Nurse position. Theresa will formally take up her role on the 1st January, but will be with us 3 days per week until then, supported by the corporate nursing team. I will be announcing the final appointment to the team, the Director of Strategy, Governance and Performance in due course.
For those of you who have not yet completed the NHS Staff Survey, please do take the time to complete it and tell us about your experience of working at Portsmouth. Although this is one of a number of ways in which we are asking for your feedback, this is confidential and provides an important opportunity to compare your feedback to future years and other NHS organisations. We are committed to use the information you provide to help us make the Trust an even greater place to work.
Finally, I would like to share the incredible sense of pride I felt, attending the QA Remembrance Service on Friday. This is an incredibly important time for us as a nation, as we remember those we have lost in conflict, but also to reflect on how privileged we are to work alongside colleagues from the Armed Forces here at Portsmouth Hospitals, each and every day.
Thanks, as ever, for the work you do to support the delivery of great care for every patient.
Portsmouth Hospitals NHS Trust
Tel: 023 9228 6770