Portsmouth Hospitals NHS Trust
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Weekly Message - 11th August 2017

Mark Cubbon
Weekly Message - 11th August 2017
11 August 2017

Hello and welcome to my weekly message.

I want to thank you all again for your very warm welcome to the Trust as I have spent another fulfilling week meeting many of you on my regular ‘walkabouts’.  Thank you also to those friendly colleagues who have helped provide directions while I was navigating our site.

I was delighted to meet with the volunteers this week.  We have over 600 members of the public who freely give their time to us to support patients in our care.  Their volunteer roles include administration assistance, dementia volunteers, hospital guides, mealtime assistants, ward assistants and patient experience volunteers.  Thanks go to Sarah Balchin, Head of Patient Experience, for facilitating the meeting and to her great team.

I was asked in an interview with the local paper last week what my initial impressions of the Trust were.  I have been incredibly impressed by the calibre of staff I have met so far, and the professionalism and commitment they demonstrate to deliver the very best care to patients.  In my previous role I had the opportunity to work with a large number of NHS organisations across an entire region, and in my view many of the services we provide here at Portsmouth, and the staff who deliver them, are right up there with the best.  Yes we have our challenges, but we should not lose sight of this.  Please do share your good news stories.  It is important that we all hear about our successes, sharing with staff and patients alike.

I am delighted to make a special mention of Professor Peter Brennan, Consultant Oral and Maxillofacial Surgeon, who has been elected to be an Honorary Fellow to The Royal College of Physicians and Surgeons of Glasgow.  The ceremony will take place in November.  They only award one such honour a year, to a surgeon who has made an outstanding contribution to UK surgery.  Professor Brennan is renowned worldwide for his education and research profile, with 480 publications to date - the highest number of any head and neck specialist worldwide.  I am proud that he is part of our team here at Portsmouth.  Very well done.

I also want to make a special mention of the Renal team who have been doing some superb work on the ‘Red2Green’ campaign.  This approach is being used to reduce avoidable delays for patients and can make a real difference to a patients experience of care.  We plan to make this a standard approach across the hospital, and I would hope across our local community, ensuring we all continue to value and respect patients time.

I have really enjoyed my ‘Meet Mark’ sessions and the comments and questions at the sessions have been invaluable, helping me learn more about the organisation and allowing me to meet many of you and hear about your experiences working within the organisation.  If you missed the opportunity to come along this week my next session is on Wednesday 16 August, 08.30 to 09.30 in the E level Lecture Theatre.

A reminder that I am welcoming feedback from all of you and have asked people to tell me three things:

  • What one thing do we need to change?
  • What one thing can I do to help you do your job more effectively?
  • What’s your ambition for Portsmouth Hospitals NHS Trust? I am keen to hear from as many of you as possible, so please do send me an email with your comments.  I will begin to update you on the themes in this feedback, along with my responses, in the coming weeks.  I know the hospital has been incredibly busy again this week and this places additional pressures on many teams across the organisation.  I would like to express my personal thanks to you all, for your continued hard work.


Kind regards

Mark Cubbon

Chief Executive

Portsmouth Hospitals NHS Trust

Tel: 023 9228 6770

Email: mark.cubbon@porthosp.nhs.uk


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Tel: 023 9228 6000

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